Our customer's happiness and satisfaction are very important to all of us here at Byron Bohemian and we strive to make your shopping experience as enjoyable as possible!
We accept returns for an exchange or refund within 14 days of your product delivery. The item(s) must be returned unused, unwashed and with all labels and tags intact and in original packaging.
We offer a full refund or a replacement item shipped to your door free of charge if there is a mistake on our end. This applies to the following:
- Your item is lost in transit;
- Your item is faulty or damaged; or
- You receive the wrong item.
Returns will be processed within 7 days of being received.
If you notice that you have ordered incorrectly, please let us know ASAP (within 24 hours) and we may be able to resolve the issue.
PLEASE NOTE: We cannot cancel orders once they have been shipped.